Merchandise

We sell online shops at the same time at the same time.
If you have already been sold and cannot be prepared in stock, we will cancel the cancellation. Please note.

For the size of the product, please see the "About items / size" at the bottom of the product page.
In this site, the size of the product is described in order to convey the size of the product in a clear manner.
About the measurement methodHerePlease refer to the.
There are also products that post the wear size of the model in "About items / size", so please refer to them as a reference for selecting the size.

The image of the product is posted as close to the actual product as possible.
Please be sure to check the color and design in the detailed image of the product page.
* Depending on the setting of your monitor, the color may occur.
* The display price of the site is all displayed at tax -included price.
* Please note that there may be differences from the price of the lower bill due to price revision, etc.

It takes time to deliver the booking product because the order is made after receiving the order.
Please note that normal products and reserved products cannot be ordered at the same time.
* Delivery time may change due to production reasons.

【Notes】
1. The available payment methods are as follows.
A. PayPal
B. Credit card
C. Bank transfer
2. The following services cannot be used.
A. Cash on delivery (If you wish, please contact your nearby store)

For reserved products, we will prepare the product according to the "Delivery schedule" listed on the product page. The flow to delivery is as follows.
After the product arrives at our company, we will inform you of the shipping date by "reservation product shipping" email.
You can track each delivery company with the [delivery company/slip No] listed in the email.
If payment cannot be confirmed within 3 days due to transfer, it will be automatically canceled.

When using the product, please be sure to check the "Precautions for handling" and "Washing display" described in the tags.

If there is a problem such as a product failure, first of all, the product name and state Store@ Store@35summersPlease contact .com to .com.
If it can be repaired, we will send you a product and estimate the repair cost.
Repairs may not be accepted depending on the condition of the product.
After the repair is completed, we will ship by Sagawa Express e-collect. Customers are responsible for cash on delivery and shipping.
Those who live overseas will respond each time.

Domestic orders / shipping

Products can be ordered by the following procedure.
1) Access the product details page.
2) Put the product in the cart.
3) Check the products in the cart and click "Proceed to the purchase procedure".
4) After entering the ID and password, click "Login".
5) Specify the destination / payment method.
6) Check your order and click "Confirm order".
7) When the order number is displayed, the order is completed.
8) To the registered address Store@35summersWe will distribute "order confirmation email" from .com.

The expiration date of the shopping cart is "2 weeks" after putting the product in the cart.
After the expiration date, the products in the cart will be deleted automatically.
Also, please note that the product will be automatically deleted from the cart if the non -operating time * continues after the product is put in the product.
Please note that the product will be secured when the product is put in the cart, but it will not be purchased until the order is confirmed.
* Non -operating time: "Do not move pages", "Net connection is interrupted on the way", "Closed the browser", etc.

The types of payment methods that can be used are as follows.
・ Payment by credit card
VISA, MasterCard, American Express, JCB, Diners Club, Discover
・ Payment by PayPal
PayPal can make payments by credit card, bank account, buyer credit, or PayPal account balance. PayPal can be used as a payment service for your check -out and processing in the Shopify store.
·Bank transfer
Please check the amount described in the payment email regarding the payment before paying.
After confirming the payment status, the shipping procedure will start.
If payment cannot be confirmed within 5 days, we will automatically cancel the order.
Please pay for the transfer fee at the customer's burden without permission.
* Please pay from an account in the name of the orderer. If you pay under the name other than the orderer, you may not be able to confirm the payment.

The order you ordered will be delivered by Sagawa Express.
When Sagawa Express is open normally, we will accept your order and deliver it in 7 business days from the next day.
We will be closed during the year -end and New Year holidays. Please check NEWS for the schedule.
* Delivery date is specified Store@35summersPlease contact .com.
If your order is concentrated or stock status, you may not be able to deliver it.
If the delivery is delayed, we will contact you by email.
After the shipping procedure is completed, we will deliver an email that the shipping is completed.
In the unlikely event of a postal loss or damaged accident, we are not responsible here. note that.
A The delivery has not arrived even though it has been delivered
B Please contact the delivery company directly in the delivery notification email.
c The arrived product was damaged, lost, etc.
→ Please contact the delivery company directly described in the delivery notification email.

Nationwide uniform 1,100 yen (tax included)
Free shipping for purchases over a total of 10,000 yen (excluding tax)

Cancel / Return / Exchange

We do not accept cancellations after an order has been placed.
If you cancel without notice or refuse to pick up your order, we will refuse your next order.

We will refund only in case of product defects.
In this case, we will bear all the costs related to the return.
We do not accept returns at the convenience of the customer.
We will only accept size exchanges or model changes (of equal or greater value). Depending on the stock status, we may not be able to provide your desired size. Please understand this in advance. In such cases, as mentioned above, returns will not be accepted.
If you wish to exchange an item, please contact us before the item is shipped.

Please be aware that we may not be able to process exchanges or refunds in the following cases.
a. Items that have been more than 8 days since the arrival date
b. Items that have been used, altered, washed, or dry cleaned
c. Items that have been stained, damaged, smelled, soiled, or scratched by the customer
d. Items where tags or labels have been removed or lost
e. Items purchased in multiple sizes or colors for the purpose of return
f. Items returned without prior notification
g. Sale items
h. Items determined by our store to be in good condition due to individual product variations
i. Hygiene products that come into contact with the skin, such as underwear and socks, and pre-order items
※Items that apply to any of the above conditions, we will return them by cash on delivery.
Applicable period: Only if you contact us within 8 days after the arrival of the product.

Refunds will generally be processed using the same payment method as the original order. Refunds cannot be issued to a different card or bank account.

Refunds will be made in the same currency as the payment made by the customer. If the customer paid in dollars, the refund will be in dollars.

In cases of returns after purchasing in a foreign currency, the refund amount converted to Japanese yen may be lower than the purchase amount due to differences in exchange rates between the purchase date and the return date.

Once our refund notification is issued, it will be processed within 10 business days. Processing times may vary depending on the bank or credit card company.

Refunds may appear as reversals. In the case of reversals, the original payment will be removed from the customer's statement, and a separate deposit will not be made.

If a customer receives a refund within the authorization period (either partially or in full), we may adjust the final billed amount during settlement, which may result in the refund details not being listed on the statement until the period expires.

Please note that specific refund dates cannot be requested. Please understand this in advance.

If there is a price difference resulting from an exchange due to customer preference, we will refund the amount after deducting the shipping fee.

Overseas order / shipping

Products can be ordered by the following procedure.
1) Access the product details page.
2) Put the product in the cart.
3) Check the products in the cart and click "Proceed to the purchase procedure".
4) After entering the ID and password, click "Login".
5) Specify the destination / payment method.
6) Check your order and click "Confirm order".
7) When the order number is displayed, the order is completed.
8) To the registered address, Store@35summersWe will distribute "order confirmation email" from .com.

The expiration date of the shopping cart is "2 weeks" after putting the product in the cart.
After the expiration date, the products in the cart will be deleted automatically.
Also, please note that the product will be automatically deleted from the cart if the non -operating time * continues after the product is put in the product.
Please note that the product will be secured when the product is put in the cart, but it will not be purchased until the order is confirmed.
* Non -operating time: "Do not move pages", "Net connection is interrupted on the way", "Closed the browser", etc.

The types of payment methods that can be used are as follows.
・ Payment by credit card
VISA, MasterCard, American Express, JCB, Diners Club, Discover
・ Payment by PayPal
PayPal can make payments by credit card, bank account, buyer credit, or PayPal account balance. PayPal can be used as a payment service for your check -out and processing in the Shopify store.
·Bank transfer
Please check the amount described in the payment email regarding the payment before paying.
After confirming the payment status, the shipping procedure will start.
If payment cannot be confirmed within 5 days, we will automatically cancel the order.
Please pay for the transfer fee at the customer's burden without permission.
* Please pay from an account in the name of the orderer. If you pay under the name other than the orderer, you may not be able to confirm the payment.

The order you have ordered will be delivered by EMS service or DHL for Japan Post.
Normally, after receiving your order, it will be delivered around 7 to 10 business days in the case of DHL, and around 10 to 13 business days for EMS.
We will be closed during the year -end and New Year holidays. Please check NEWS for the schedule.
If your order is concentrated or stock status, you may not be able to deliver it.
If the delivery is delayed, we will contact you by email.
After the shipping procedure is completed, we will deliver an email that the shipping is completed.
In the case of overseas shipping, the date and the specification cannot be accepted. Please note.
Customs duties may occur in receipt. For more information, please check [Customs duties].

In the unlikely event of a postal loss or damaged accident, we are not responsible here. note that.
A The delivery has not arrived even though it has been delivered
B Please contact the delivery company directly in the delivery notification email.
c The arrived product was damaged, lost, etc.
→ Please contact the delivery company directly described in the delivery notification email.

We cannot ship to countries that cannot be shipped with EMS. Please check the link below.
http://www.post.japanpost.jp/int/ems/country/index.html
About EMS
http://www.post.japanpost.jp/int/index.html
About DHL
https://www.dhl.com/jp-ja/home.html

Asia (excluding Japan) = 3,000 yen (EMS)
North America, Central America, Oceania, Chog and East = 7,000 yen (EMS)
Europe = 7,000 yen (EMS)
South America, Africa = 7,000 yen (EMS)

* The delivery company is subject to change without notice. Please note. 。

Regarding purchases from overseas, customs duties, other import taxes, and customs commissions may be imposed on the purchased products when customs clearance in the country of receiving them. In that case, all will be borne by the customer, so please pay directly to the delivery company at the time of delivery.
The guidelines and policies related to customs clearance vary from country to country. For more information, please contact the Customs of the received country.
We do not accept returns for tariffs. Please note that we will not refund even if the product is refused.

Member

If you register as a member, you can shop more smoothly.
You can log in with the e -mail address and password of this registration.
Member registration does not charge any annual membership fee, registration fee, renewal fee, maintenance fee, etc.
It is possible to use one member information in common with PCs, smartphones, and mobile phones.

Customer information such as password, address, phone number, and email address can be changed from the registration information page.
If you change your registered email address, you can log in with the changed email address and the password set.

Site

This site has a “personal information protection policy” that protects personal information so that customers can use it safely and safely, and strictly handle personal information received from customers.

Recommended browsers on this site are as follows.
PC (Windows)
・ Microsoft Edge latest version
・ Mozilla Firefox latest version
・ Google Chrome latest version
PC (Macintosh)
・ Safari latest version
 Smartphone (Android)
・ Google Chrome mounted on Android OS Ver.10-10
Smartphone (iOS)
・ Safari latest version mounted on iOS14-15
Tablet (iPados)
・ Safari latest version mounted on iPados 14-15

* If you use a browser other than recommended or a browser of the previously recommended version, the operation or display may not be performed correctly.

Dealer
Thirty Five Summers Co., Ltd.

Representative
Kinji Teramoto

location
1-2-12 Yanagihashi, Taito-ku, Tokyo 111-0052 Yanagibashi M Building 3F

contact address
When making inquiriesHerePlease contact us more

Selling price
Display on each product details page

Necessary price other than the product price
Shipping: Depending on the shipping country

payment method
Credit card (Visa, MasterCard, American Express, JCB, Diners Club, Discover)
Pay Pal
Amazon Pay

Product delivery time
Delivery company: Sagawa Express, EMS, DHL
It will be delivered within 5 business days in the case of Sagawa Express after receiving your order, around 5 to 7 business days for DHL, and 7 to 10 business days for EMS.
We will be closed during the year -end and New Year holidays. Please check NEWS for the schedule.

About return / exchange / cancellation
Please check for returns, exchanges, and cancellations.